Program Profile - Carrier Exchange Program

Scroll down to review program policy and click " I Agree " to accept program terms and open the Carrier Exchange (CEP) request form.

Includes Differential Carriers with:

  • Drive-Controlled Differential Lock (DCDL)
  • Pressurized Lube System (Oil pump and Filter)


Program Guidelines

A wide range of popular Cummins-Meritor axle models are available. The program is available only through authorized OEM dealers and applies to:

  • New, untitled dealer stock vehicles with dealer delivery miles; additional charges may apply for titled vehicles or excess of reasonable delivery mileage
  • Axle ratio changes
  • Axle upgrades to add DCDL or pressurized lube system (oil pump and filter) where available. Additional charges apply.

Note: Must have regional sales approval for orders on five or more trucks. Additional charges apply.

Exclusions From Program


The Carrier Exchange Program does not include exchanges on:

  • TELMA and JACOB Retarder Carriers
  • No-Spin Differential Carriers*
  • Differential Carriers with Internal ABS Sensors
  • Two-Speed Carriers
  • Coach-Quality Carriers**
  • Aluminum Carriers

*No-Spin is a registered trademark of Dyneer Corporation.
**Coach Quality units charged $500 per axle.


Delivery of Carriers

Delivery time is not guaranteed. All units are built to specs. Carriers will be shipped when they are available. You can cancel an order any time prior to shipment. Administration fee will not be refunded on cancelled CEP orders. For orders cancelled after shipment, a 15% restocking fee will apply and customer pays freight.


Dealer Procedures and Responsibilities

Be prepared to provide the following:

  • Vehicle Identification Number (VIN) (all 17-20 digits)
  • Truck Manufacturer
  • Truck Axle Serial Number, Specification Number and Ratio
  • Vehicle Mileage and License
  • Name of Truck Buyer
  • Shipping/Billing Address
  • Freight Company Preference and the dealer's freight company account number(required)
  • Customers are allowed to use their own truck to return CEP units. Ensure to provide shipping documentation and obtain a signed copy as proof of delivery
  • New Option (Upgrade) and/or Ratio Required
  • Return carrier should be painted or chalked with the CEP number assigned by a Cummins-Meritor representative at the time of order
  • Please be advised that incomplete forms will cause a delay in processing your request.


Charges

Summary of charges ( charges are per carrier)

TYPE U.S CANADA
Admin. Fee $250 $300
DCDL Upgrade (lock) $1200 $1600
Pump Upgrade $200 $250

* Special circumstances may incur additional charges

An administration fee will be applied on all carriers shipped.The total cost including any upgrade or special charges that may apply will be communicated to the dealer prior to placing of order. The carrier will be shipped freight collect. When you receive the carrier, ship the exchanged unit freight prepaid, along with the CEP number (chalked onto unit and noted on the bill of lading) to the following address :

United States:

Cummins-Meritor Carrier Exchange Program
ATTN: CEP Dept.
849 Whitaker Rd. Plainfield, IN
46168

Canada:

Cummins-Meritor Return Centre CEP Program
1695 Drew Road Unit #2
Mississauga, Ontario
L5S 1J5

Dealers will be responsible for labor or other expenses incurred for removing and installing carriers. The exchanged carrier must be returned within 30 days of receipt of the new unit and must meet "damage free" conditions. Dealers will be charged for damaged or used carriers and incorrect model types. Exchanged carriers that are not returned are billed to the dealer at the new carrier's full list price. Dealers may be assessed a charge on carriers if they are returned but cannot be identified because CEP number is not painted/chalked onto carrier and provided on the bill of lading. All charges will be billed through the OEM system.

Failure to conform to these guidelines will result in a dealer being disqualified from the program.